Understanding our clients’ perspective and insights on our performance is ingrained in our mission to provide the very best work and service we can. It’s this purpose that guides what we do, why we do it, and who we do it for. We conduct a bi-annual survey to gather information, track trends and benchmark service standards that clients value.
I am pleased to share SB Partners' 2015 survey results in this brief interactive infograph experience. While we are proud of the results, we recognize that being dedicated to raising the bar on service standards is an on-going process.